How can we help you?

Our global support team typically responds to all inquiries within 24 hours during standard business days. Enterprise customers and users on our premium plans receive priority queueing.

Yes, we provide tailored volume pricing and dedicated infrastructure for agencies, large content teams, and enterprise deployments. Please select "Enterprise Sales" in the contact form above, and an account executive will be in touch.

Absolutely. You can manage your subscription directly from your account dashboard. Upgrades are prorated immediately, and downgrades will take effect at the start of your next billing cycle.

Please select "Billing & Account Management" in the contact form and include the email address associated with your Lumesoon account. Our billing team will investigate and resolve the issue immediately.

Yes! For enterprise and agency clients, we offer bespoke voice model training. We can ingest hours of studio-quality audio to create a highly robust, proprietary voice model exclusive to your brand.

We are currently building out an extensive Help Center and video tutorial library to assist you with everything from prompt engineering for scripts to maximizing audio fidelity during voice cloning.